Return Policy

Effective Date: 26 June 2025

At Mocha Network, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, join our platform, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and any other information you voluntarily provide.
  • Account Data: Username, password, profile details, and payment information if applicable.
  • Usage Data: Browser type, IP address, device information, access times, and pages viewed.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Create and manage your account
  • Communicate with you about updates, offers, or support
  • Ensure platform safety and security
  • Conduct analytics and research

3. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Trusted service providers (e.g., payment processors, hosting partners)
  • Legal authorities if required by law or to protect our rights
  • Other users (only with your explicit consent)

4. Cookies & Tracking Technologies

We use cookies to improve user experience, analyze site traffic, and customize content. You can adjust cookie settings through your browser at any time.

5. Data Retention & Security

We retain your personal data only as long as necessary and protect it using industry-standard security practices.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing emails
  • Request data portability or restriction
  • To exercise your rights, contact us at: privacy@mochanetwork.com

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email or platform notifications.